Privacy Policy

1. Information Collection

When you use Changhui Collaboration Software (including beta registration, product experience, and official website browsing), we may collect the following types of personal information:

• Contact Information: When you apply for beta access, we collect your name, email address, and phone number (optional) to send you product launch notifications, beta invitations, and important service updates.
• Technical Information: To optimize product compatibility and performance, we may automatically collect device information (such as OS version, browser type, screen resolution) and log information (access time, page interaction records).
• User Feedback: If you submit feedback via customer service channels or surveys, we may store your voluntarily provided contact information and feedback content to improve product experience.

We promise not to actively collect personal sensitive information unrelated to our services (e.g., biometrics, financial accounts). If future feature iterations require expanded collection, we will obtain your explicit consent separately.

2. Use of Information

洪洞昌辉网络科技有限公司 uses the collected information for the following purposes:

• Manage beta access applications and send you product launch and version update notifications;
• Optimize the features and user experience of "Changhui Collaboration Software" and fix technical issues;
• Respond to user inquiries, technical support requests, and complaint handling;
• Comply with legal and regulatory requirements, ensuring the security and stability of our services;
• With your consent, push relevant events or product updates (you may unsubscribe at any time).

3. Information Storage and Protection

Storage Location: We strictly comply with Chinese laws and regulations. All personal information is stored on secure servers within the territory of the People's Republic of China (Alibaba Cloud/Tencent Cloud compliant nodes) and will not be transferred cross-border.

Security Measures: We adopt industry-standard security technologies, including but not limited to SSL/TLS encrypted transmission, firewalls, intrusion detection systems, and strict internal access controls. Additionally, we regularly train employees on data security and require them to sign confidentiality agreements. While no network environment is entirely risk-free, we make every effort to prevent information leakage, tampering, or loss.

Retention Period: We retain your personal information only for as long as necessary to fulfill the purposes described in this Policy, unless otherwise required by law. For example, beta registration information will be anonymized 2 years after you cancel your registration or after the product officially launches.

4. Information Sharing, Transfer, and Public Disclosure

洪洞昌辉网络科技有限公司 promises not to sell or trade your personal information to any third party. Under the following circumstances, we may share necessary information:

• With Your Explicit Consent: After obtaining your separate consent, we may share information with third-party partners;
• Service Providers: To send email/SMS notifications, we may use third-party email distribution or SMS service providers, but only provide your email address or phone number, and require them to strictly adhere to confidentiality obligations;
• Legal Requirements: We may disclose personal information as required by laws, regulations, legal proceedings, or competent government authorities;
• Merger/Acquisition: In the event of asset restructuring, merger, or acquisition, the successor entity must continue to fulfill the responsibilities of this Privacy Policy.

We will never actively disclose your personal identifying information for marketing purposes.

5. Your Rights

You have the following rights regarding your personal information:

• Access and Correction: You can contact us to inquire about your personal information and request corrections to inaccurate information.
• Right to Deletion: If we no longer need to process your information for the intended purposes, or if you withdraw your consent, you have the right to request deletion of your personal information (unless otherwise provided by law).
• Withdraw Consent: You can withdraw consent to receive marketing communications by contacting customer service or clicking the unsubscribe link in emails.
• Account Cancellation: During the beta phase, if you wish to cancel your registration, you can send an email to [email protected], and we will process it within 15 business days.

To exercise the above rights, please contact us using the information in Section 9 of this Policy. We will respond within a reasonable time.

6. Cookies and Similar Technologies

The official website of Changhui Collaboration Software uses cookie technology to enhance your browsing experience, such as remembering your language preferences and session status. You can disable cookies according to your browser settings, but this may affect the normal use of some page features. We do not use cross-site tracking or third-party advertising cookies.

7. Protection of Minors' Information

Our products and services are primarily intended for enterprise users and adults. If you are under the age of 14, please read this Privacy Policy with your parent or guardian, and obtain their consent before submitting personal information. If we discover that we have collected information from a minor without parental consent, we will promptly delete the relevant data.

8. Updates to the Privacy Policy

We may update this Privacy Policy from time to time due to business adjustments or changes in laws and regulations. The updated version will indicate the effective date at the top of the page. For material changes (such as changes in the purpose of personal information processing or expansion of data sharing scope), we will notify you significantly via website announcements or email. Please review periodically to stay informed about the latest protective measures.

9. Contact Us

If you have any questions, comments, or complaints about this Privacy Policy, or wish to exercise your data rights, please contact us through the following channels:

Generally, we will respond to your request within 15 business days. If you are not satisfied with our response, you may also file a complaint with the relevant regulatory authorities (such as the Cyberspace Administration or the Ministry of Industry and Information Technology).

* This Privacy Policy constitutes the entire agreement between you and 洪洞昌辉网络科技有限公司 regarding the use of "Changhui Collaboration Software" and beta services, and has the same legal effect as the Terms of Service.